We are committed to protecting the privacy of our clients, contractors and staff and anyone else who entrusts their personal information to us. We always endeavour to protect your personal information through compliance with the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003, the General Data Protection Regulation and other relevant laws and regulations in place from time to time (‘the Legislation”). The following Wazzo Privacy Statement explains how we collect, store, use and protect personal information.
Please be assured that we never sell your data and we never share it with another company or charity for their own marketing purposes.
If you contact us regarding a job, service, activity, or use our website and any of its referenced activities, you may provide some personal information to us. For example, you may provide your name, your postal address, your email address, your telephone number, credit card and debit card or bank account information. All personal information is protected by secure systems and processes. These are specifically designed to protect the information at all times and prevent loss, misuse, unauthorised access or disclosure, alteration or destruction of information. This helps to ensure any personal and financial information is fully protected and kept private.
The data that we collect from you may be transferred to, and stored at, a destination outside the UK. It may also be processed by staff operating outside the UK who work for us or for one of our service providers. In order to safeguard your information, we will ensure any such transfers are in strict compliance with the Legislation, with all and appropriate contractual arrangements (Privacy Shield or model clauses in contracts) are in place.
By submitting your personal data, you agree to this transfer, storage, or processing. Wazzo will take all reasonable necessary steps to ensure that your personal data is processed securely and in accordance with this Privacy Statement.
We may process personal information in a number of ways, such as:
Wazzo obtains and processes personal data fairly and lawfully, in an open and transparent manner. We will only do so if at least one of the following conditions applies:
Wazzo will only keep data in a form that permits personal identification for the duration necessary to fulfil our legal obligations and operational objectives. Once the respective retention period has elapsed, Wazzo undertakes to anonymise, destroy or erase this data.
We believe that it is important to keep our clients and potential clients updated about our services - unless you ask us not to, in which case we will respect your wishes. When you provide your contact details to us, we will normally ask if you agree to these communications and which communication channels you do and don’t wish us to use. You can change your preferences at any time by emailing us at: [email protected]
We also provide the opportunity to ‘unsubscribe’ in all of our marketing mailings and emails.
To ensure our communications are as relevant and interesting as possible, we may tailor their content based upon our clients’ characteristics and behaviours. This also enables us to manage our marketing activity in the most cost-effective and efficient ways, so we can keep our costs as low as possible. We may sometimes use supplementary information from reputable third parties to help us understand more about our clients. We may verify existing contact information, to check that it is still up to date. If we find postal addresses have become out of date over time we may update them to ensure our records are accurate. We may also carry out our own research into our clients’ legitimate activities enable us to tailor our marketing activities to make them as appropriate as possible for our clients and reflect their interests as closely as possible.
Please be assured that we never sell your data and we never share it with another company for their own marketing purposes.
You have the right to be informed about any personal data that we hold which relates to you, including how we acquired such data and the purposes for which it is being used. This right requires that you will be given a copy of your personal data which you may have supplied to us via our website or in other correspondence and interactions.
To exercise this right, you must make your request pursuant to our Data Viewing, Correction and Erasure Policy to Wazzo at the email address specified above. No fee is required for this service. Your request will be dealt with as soon as possible and we will respond to you within one month from the date on which your request was received.
In certain circumstances, you have the ‘Right to be Forgotten’. This means that you can request pursuant to our Data Viewing, Correction and Erasure Policy that Wazzo erases any and all references to you from our records and systems. We will comply with all such requests in a timely manner, as required by the General Data Protection Regulation, unless other operational or legal obligations require us to retain such data for a particular purpose or period of time.
You have the right, at all times, to object to the processing of your personal data which you find intrusive, excessive or unwarranted. Wazzo will respect your right to do so, but may need to continue such processing where required do to so by law or within the terms of an existing contractual arrangement.
Our website may contain outbound links to other websites which are outside of our control and are not covered by this privacy and cookie policy. If you access other sites using the links provided, the operators of these sites may collect and process information from you in a way which is different to how we do so.
When you visit these other websites your personal information might be used by others in ways that do not conform to the terms of this Policy. Similarly, we use ‘social buttons’ to enable our users to share or bookmark web pages. These are buttons for third party social media sites and these sites may log information about your activities on the internet including on our website. Please review the respective terms of use and privacy policies of these sites to understand exactly how they use your information and to find out how to opt-out, or delete, such information. We also sometimes use external web services on our website to display content within the web pages of our website, for example to display images, show videos or run polls. As with the social buttons, we cannot prevent these sites, or external domains, from collecting information on your use of this embedded content.
We may also subject to applicable laws use tracking technologies to determine whether you have read, clicked on, or forwarded certain email communications we send to you so that we can make our communications more helpful and interesting.
Wazzo’s website may also use website analytics, including Google Analytics, which provides aggregated information about visitors to the website, for example, the number of visitors in a day, which parts of our website are most popular and if there are any trends, such as one specific page being viewed mostly by people in a particular country. This helps us to understand how people interact with our website so that we can continually improve them. We may also have an active presence on social media (e.g. Facebook / Instagram etc) and use analytical tools to monitor the performance of our social media posts, for example, the number of likes and shares, as well as audience information. This helps us to improve our activity on social media. The terms of this Policy dealing with cookies and analytics will also apply to our social media channels.
We may, on some occasions, wish to advertise on social media or other websites. When we do this, we may wish to use personal data in order to improve the targeting of the advertising. This enables us to improve efficiency and keep our costs down.
With regard to each of your visits to our website, we may automatically collect the following information:
We use cookies on our website in order to ensure the best possible digital experience for all users. By continuing to browse our site you are agreeing to our use of cookies as described in this Policy.
A cookie is a small file of letters and numbers that is placed on your device by our website. This enables the website to distinguish you from other users of the site, and to understand your –and other users’ – browsing patterns anonymously.
Different types of cookies are used for different purposes. The types of cookies we use on our site break down into the following categories:
Necessary cookies help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
These allow us to anonymously collecting and reporting numbers of visitors and to see how visitors interact with our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Cookies and other ad technology such as beacons, pixels, and tags help us serve relevant ads to you more effectively. They record your visit to our website, the pages you have visited and the links you have followed. We sometimes share this information with trusted companies to help us target our ads more effectively.
Preference cookies enable our website to remember information that changes the way the site behaves or looks to you e.g. your preferred language, or the region that you are in.
You can block cookies by changing the settings in your browser preferences.
Please note: If you use your browser preferences to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our site.
Browser manufacturers provide help pages relating to cookie management in their products.
We may modify, alter or otherwise update this Policy at any time. You accept the most recent version of our Policy every time you enter and use our website. We encourage you to review this Policy from time to time.